Owner Knowledge Center

• HUD Handbook 4350.1: Multifamily Asset Management and Project Servicing
• HUD Handbook 4350.3: Occupancy Requirements of Subsidized Multifamily Housing Programs
• HUD Handbook 4381.5: The Management Agent Handbook
• Comprehensive List of all HUD Housing Handbooks

• EIV Home Page
• REAC Schedule
• Limited Denial of Participation

What is HUD responsible for?

You should mail any information that relates to the following areas to HUD directly:

1. Approve Management Certifications
2. Requests for changes in managing agents
3. Reserve for Replacements requests, suspensions and releases
4. Residual Receipts requests
5. General Operating Reserve requests
6. Monthly Accounting Reports
7. Annual Financial Statements (submitting through the FASS System) including responses to findings
8. Transfer of Physical Asset Package
9. Requests for Partial Releases of Security/Partial Payment of Claim
10. Requests for a Workout Agreement
11. Neighborhood Networks Plans
12. NOFA Applications (i.e. Drug Elimination, Safe Neighborhood Grant Service Coordinator and 202/811)
13. Monthly Vouchers on any funded NOFA Grant (i.e. DEG, SNG, Service Coor)
14. Monitoring Service Coordinators
15. Process prepayment requests
16. Assignment of HAP contracts to owner
17. Process and monitor flexible subsidy
18. Process special claims (debt service)
19. Management reviews on HUD administered contracts
20. Review comprehensive needs assessments
21. Process foreclosure packages
22. Approve neighborhood networks
23. Monitor use agreements
24. Process bond refundes
25. Liaison with HUD Centers (DEC, OHMAR, REAC)
26. Coordinate with PIH to secure vouchers on contract terminations
27. Oversee procurement funding and initiate requests for contract services
28. Contract renewals, rental adjustments, contract opt-outs, combining contracts on HUD administered contracts
29. Respond to resident and community inquiries for HUD administered contracts
30. Physical inspection follow-up HUD administered contracts
31. REAC physical inspection appeals
32. Lead based paint monitoring
33. Process statutory waiver requests
34. HUD model lease revisions
35. Prepare budgets, requisitions and revisions
36. Submit year end statements
37. Submit annual audit
38. Prepare monthly and annual reports
39. Processing OHMAR (OAHP) Mark to Market contract renewals

As a rule of thumb, anything that is only governed by the Regulatory Agreement, Mortgage, Mortgage Note or a Use Agreement will be processed by the local HUD Office.

What is PB-CA responsible for?

You should mail any information that relates to the following areas to the PB-CA directly:

1. Establish resident baseline data
2. Review of Monthly HAP Vouchers and Special Claims
3. Responses to Discrepancies on monthly HAP vouchers
4. Disburse monthly housing assistance payments to owners
5. Rent Increase requests/budgets, specials
6. HAP renewal requests (governed by Section 8 Renewal Policy, 1/19/01)
7. Tenant inquiries/Complaints for life and non- life threatening health and safety issues
8. General resident/community complaints
9. Management & Occupancy Reviews on PB-CA contracts
10. Requests for information related to the payment of a specific voucher Process special claims (vacancy, damage)
11. Utility allowance analysis
12. Prepare budgets, requisitions and revisions
13. Submit year end statements
14. Submit annual audit
15. Prepare monthly and annual reports

Examples of Overlapping Areas of responsibilities between HUD & PB-CA

1. Processing Contract Opt Outs
2. Rent increases over 5%
3. Coordination of activities within various branches of HUD
4. Rent increases-236 vs Section 8
5. Management reviews which indicate the need for enforcement activities
6. Management reviews with a rating of below average or unsatisfactory
7. Appeals processing
8. FOIA and congressional inquiries
9. Enforcement/Compliance activity
10. Funding reservations for contract renewals
11. Data input
12. Processing OHMAR (OAHP) Mark to Market contract renewals

The PB-CA will be the initial point of contact on all of these areas and will be responsible for assuring the necessary HUD involvement

NY Property Listing

• Contact Center Poster – English (PDF)

All 13 languages, with previews

• 25-01: Rental Assistance Demonstration – Supplemental Notice 4C
• 25-03: Extension of Mandatory Compliance Date: Sections 102 and 104 of the Housing Opportunity Through Modernization Act of 2016 (HOTMA)
• 25-06: Revised Compliance Date for National Standards for the Physical Inspection of Real Estate (NSPIRE) New Affirmative Requirements
• 25-07: Revised Compliance Date: Implementation of Sections 102 and 104 of the Housing Opportunity Through Modernization Act of 2016 (HOTMA)

• 24-03: Approval and Processing of Requests to Bifurcate Contracts
• 24-05: Budget-Based Rent Adjustments for Mark-to-Market Properties
• 24-06: Wind or Named Storm Insurance Coverage - Maximum Insurance Deductibles
• 24-09: Revised Compliance Date: Implementation of Sections 102 and 104 of the Housing Opportunity Through Modernization Act of 2016 (HOTMA)

• 23-01: Unique Entity Identifier Replaces Dun & Bradstreet Data Universal Numbering System for Identification of Federal Awards
• 23-03: Capital Needs Assessment (CNA) eTool for Asset Management
• 23-07: Implementation of National Standards for the Physical Inspection of Real Estate (NSPIRE) Administrative Procedures
• 23-08: Rental Assistance Demonstration - Supplemental Notice 4B
• 23-09: Treatment of Financial Benefits to HUD-Assisted Tenants Resulting from Participation in Solar Programs
• 23-10: Implementation Guidance: Sections 102 and 104 of the Housing Opportunity Through Modernization Act of 2016 (HOTMA)

• 22-01: Carbon Monoxide Alarms or Detectors in U.S. Housing and Urban Development (HUD)-Assisted Housing

• 21-03: Forbearance Relief and Associated Tenant Protections for FHA-Insured, Section 202, HUD-held, and Risk Share Multifamily Loans

• 20-6: Exclusion from Annual Income of Temporary Employment from the U.S. Census Bureau
• 20-10: Electronic Signature, Transmission and Storage - Guidance for Multifamily Assisted Housing Industry Partners

• 19-05: Carbon Monoxide Detectors in HUD-Assisted Housing
• 19-06: Treatment of ABLE Accounts in HUD-Assisted Programs

• 17-05: Violence Against Women Act (VAWA) Reauthorization Act of 2013 – Additional Guidance for Multifamily Owners and Management Agents
• 18-10: Guest Suites in Multifamily Housing Under the National Housing Act

• 16-01: Passbook Savings Rate Effective February 1, 2016
• 16-05: Revision of Tenant Participation Requirements in accordance with 24 CFR Part 245
• 16-08: Family Self Sufficiency Program in Multifamily
• 16-09: Streamlining Administrative Regulations for Multifamily Housing Programs

• 15-02: Failing REAC
• 15-01: HUD’s Equal Access Rule
• 15-03: Trans. Budget Authority under 8(bb)(1)
• 15-04: Multifamily Housing Utility Analysis
• 15-10: Excluding Use of Arrest Records in Housing

• 14-10: Updated guidance 202/811
• 14-12: Tenant Participation Requirements
• 14-14: Transferring Budget Authority
• 14-15: Passbook Savings Rate
• 14-16: Waiting List Administration

• 13-25: Updated Guidance 236 Decoupling
• 13-23: Change in Annual Financial Statement(AFS) Submission Requirements
• 13-21: Owner Adopted Admin Preferences for Individuals Experiencing Homelessness
• 13-17: Section 202 Direct Loans
• 13-02: Multifamily Development Radon Policy
• 12-26: EIV & You Brochure; Extension of 11-25
• 12-25: Amending LIHPRHA Use Agreements
• 12-22: Smoke Free Housing
• 12-21: Tenant Participation Requirements
• 12-14: Using Residual Receipts to Offset HAP
• 12-11: State Registered Lifetime Sex Offenders
• 12-09: Supplemental Information to Application
• 12-06: DUNS Number Requirement
• 12-05: Guidelines on Addressing Infestations
• 10-23: VAWA; Extension of 09-15
• 05-14: Lead Disclosure Requirements
• 04-22: Disaster Recovery Guidance
• 02-22
• Screening & Eviction/Drug &Criminal Activity
• 02-10: Using the AAF

• MOR Review Document Form HUD 9834
• AFHMP HUD 935.2A & 2B
• EIV and You Brochure
• HUD 9887/9887A
• HUD Model Lease for Subsidized Programs (4A)
• Lead Disclosure form
• Owner Agent Certification (HUD 9839-B)
• Resident Rights and Responsibilities
• Initial Reminder Notice HUD 90100 (.pdf)
• Sample First Reminder Notice
• Sample Third/Termination Notice
• Sample Verification of Disability - except 202’s
• Tenant Eligibility Form (HUD 50059)
• VAWA Certification
• EIV Coordinator Request Form HUD 90011
• EIV User Authorization Form HUD 90012
• Fact Sheet How Your Rent is Determined
• HUD Model Lease for 202/8 (4B)
• Is Fraud Worth It?
• Management Entity Profile
• Move-In/Move-Out Inspection Form HUD 90106
• VAWA Lease Addendum
• Initial Reminder Notice HUD 90100 (.doc)
• Exceptions to Limitations on Admission of Families
• Sample Verification of Disability - 202 properties
• Supplement to Application (HUD 92006)
• Tenant Eligibility Form (HUD 50059A)
• Race and Ethnic Data Reporting from (HUD 27061-H)

• Fair Market Rents
• Income Limits

• Sec 8 Renewal Policy Guidebook - complete
• Mark up to Market worksheets

FORMS

• HUD-92273-S8: Rent Comparability Grid (xlsx version) (pdf version)
• HUD-9624: Contract Renewal Request
• HUD-9625: OCAF Worksheet
• HUD 92547-a: Budget Worksheet
• HUD 9635: Projects requesting a Budget Increase
• HUD-9629: Request to use non-sec 8 rents as ceiling
• HUD 9630: Request to use FMR as market ceiling

FORMS

• HUD 924580: Rent Schedule
• HUD 9625: OCAF Worksheet
• HUD 92547-a: Budget Worksheet
• Notice 02-10: AAF Instructions
• HUD 9250: Request for Reserve for Replacement funds
• Budget Checklist: Complete Package for a Budget-Based Rent Adjustment
• SAMPLE Tenant Notice: SAMPLE Tenant Notification of Increase to Maximum Permissible Rents
• Owner Certification: Owner Certification to tenant comment procedures
• Certification: CERTIFICATION AS TO PURCHASING PRACTICES AND REASONABLENESS OF EXPENSES

• Notice H-2015-04: Methodology for Completing a Multifamily Housing Utility Analysis
• Attachment A: Sample Utility Analysis Submission Workbook
• Attachment B: Sample Release of Tenant Utility Information
• FAQ: HUD NOTICE 2015-04 (02/22)
• SAMPLE LETTER: SAMPLE UA 30 Decrease notice to Tenants
• Owner Certification: Owner Certification to tenant comment procedures

• 202D Materials
• TRACS 202D Documents page
• HUD Notice 12-06 - DUNS Number Requirement

FORMS

• HUD 52670: Owner’s Certification and Application Instructions
• HUD 52670 A-1: Schedule of Tenant Assistance Payments Due Instructions
• HUD 52670 A-3: Adjustment to Schedule - Part 3 Instructions
• HUD 52670 A-4: Misc. Accounting Requests - Part 4 Instructions
• HUD 52670 A-5: Approved Special Claims - Part 5 Instructions
• SF 1199A: Direct Deposit Sign up Form
• 52670 TRACS Instructions: 52670 TRACS Instructions
• Reconciliation Report Walkthrough: Reconciliation Report Walkthrough

• Property Disposition (PD) Regular Vacancy Claims – how PD vacancy claims are calculated

FORMS

• HUD 52670 A-2: Schedule of Sec 8 Special Claims - Part 2 Instructions
• HUD-52671-A: Section 8 Special Claims for Unpaid Rent/Damages
• HUD 52671-C: Section 8 Special Claims for Regular Vacancies
• Special Claims Checklist for Regular Vacancies.
• Special Claims Checklist for Unpaid Rent and Damages.

GUIDES

• Special Claims Processing Guide
• Special Claims Guide FAQ